Cancelling an order

Canceling a gear order typically depends on how quickly you act after the purchase. Most freediving gear suppliers allow a short window to cancel orders before they are processed or shipped.

To cancel, first check the confirmation email you received after purchase; there should be a link or instructions on how to cancel the order directly from their website. If not, log into your account on the supplier's website, locate your recent orders, and select the order you wish to cancel. Look for a "Cancel" or "Modify" button.

If the online option isn't available or the order isn't listed as cancelable due to quick processing times, contact customer service immediately. Use the contact information provided on the supplier's website or in the confirmation email—preferably their phone number for the fastest response.

Keep in mind that if the order has already shipped, you may have to follow the return process after receiving the package, which usually involves shipping costs and restocking fees.